Ubuntu: the complete beginner’s guide
It looks and feels a lot like Windows (more or less), but, being very lightweight, it runs very quickly, and – especially if you mainly use the computer to browse the web – it’s a really great way of giving an older machine a new lease of life. More here
That should be enough to get you started. Firefox comes pre-installed (just go to Applications, at the top/Internet), as does Open Office, a handy, open-source word processing program (Applications/Office). Having Open Office means you can open Microsoft Word documents when they’re sent to you by e-mail.
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