In an open letter to Michael Dell posted at Free Software Magazine, Tony Mobily details the difficulties he experienced with his Mini-10: freezing, driver problems, and bad tech support. More here

He goes on to describe reinstalling a newer version of Ubuntu which fixed some things, but broke others. This was of course followed by lots of wasted time on hold, and speaking with tech support based out of India. The whole letter is definitely worth reading, but to summarize the Mini-10 is more headache than it’s worth, and is not as carefully thought out a product as you might wish.