Of course, one user's positive experience with Kubuntu doesn't mean that Ubuntu and its derivatives are perfect. In fact, last week's update fiasco left many affected users question the quality control and, by extension, trust in the popular distribution. Mark Shuttleworth, the founder of Ubuntu, had this to say on his web log: “As a team we made a series of errors, and the result was a desktop that was broken for thousands of users, for several hours. An incident report is being compiled by the team and we will publish that for our broader community and users as soon as it is complete. My apologies to those who have been affected, I know that a blue screen of death is the very last thing anybody ever wants to see on Linux desktops.” Let's hope that the project has learnt from the mistake and that a similar situation won't happen again!